Privacy Policy

Last modified: January 27, 2019

Top Floor Inc. ("Company" or “us”) is the developer of various mobile apps, intended to help you manage your contacts. We have drafted this privacy policy (“Privacy Policy”) so that you can make an informed decision prior to installing and using or apps and services.

This Privacy Policy is a part of our Terms of Use and governs your use of the app, terms used herein are defined in our Terms of Use.

We may update the Privacy Policy from time to time, the last and updated version is reflected in the "Last modified" heading above. In the event of a material change we will make best efforts to provide a written notification through the app or website: https://www.topfloor.io/.

By using the app we may be exposed to certain data which we process, store and use. This data includes: un-identified and non-identifiable information (“Non-Personal Data”), or identifiable information, namely information that identifies an individual or may with reasonable effort identify an individual (“Personal Data”), all as detailed herein:

  • Technical data: We collect technical information transmitted by your device, including certain software and hardware information (e.g. the type of browser and operating system) language preference, access time and your usage of the app. We use this information for functionality and to provide you with a better user experience.

  • Online Identifiers: We, or third parties on our behalf (i.e., Google Analytic), collect information about your use of the app or website. This data includes online identifiers such as IP. This information is collected for fixing errors and bugs as well as for research and analytics purposes.

  • Sign-up: When you sign-up you will be asked to provide us certain details about yourself, such as your email address and name or you may register through your social network account in which we will have access to basic information from your social network account, such as your name, email address as available on such account or agreed to share with us. We will use this information to provide our services and open your account and to perform our contract with you.

  • Contacts: To enable the contact managing services, sync and backed up, you will need to share with us your full contact list (i.e. address book). We will use this information, solely upon your explicit consent and to provide you with the services.

  • Payment: If you use the premium features, you will be required to process the payment through in-app payment methods. We do not collect any payment information. The payment information is subject to the applicable app store policies which we recommend you review.

  • Contact us: If you contact us, we will have your name and email address.  We will use this information solely to provide you with the support you have requested.

LAWFULNESS:

  1. When you register, we process your Personal Data in order to perform our contract with you;

  2. When visitors access our website, we may collect certain online identifiers which we have a legitimate interest in processing, some of this data is processed by our third party partners; or

  3. We process Personal Data you voluntarily share with us, such as your contact list, or, we process this data subject to your consent

 

HOW WE COLLECT INFORMATION ​

There are four main methods we may use to collect information about you:

  • We collect information automatically.

  • We collect information which you provide us voluntarily.

  • We collect information through third parties through cookies, SDKs or APIs implemented within our app and website, as detailed below.

 

COOKIES

We may use third party services for performance tracking and measurement which may collect statistical data, online identifiers and analytic data.

You may control how your browser responds to cookies by adjusting the privacy and security settings of your web browser. Please refer to the support page of the browser you are using.

Following are the cookies we use:

  • Google Analytics and Fabric: please see privacy policy available here and opt-out.

  • Flurry: please see privacy policy available here and opt-out.

SHARING DATA

We do not share your Personal Data with third parties except: (i) affiliates and business partners; (ii) our subsidiaries; (iii) subcontractors and other third party service providers; We may disclose your information to third parties when you consent to a particular disclosure. Please note that once we share your information with another company, that information becomes subject to the other company’s privacy practices (iv)any potential purchasers or investors of the Company. We may also disclose Personal Data, or any information you submitted via the Services if we have a good faith belief that disclosure of such information is helpful or reasonably necessary to: (i) comply with any applicable law or governmental request; (ii) enforce our policies; (iii) investigate, detect, prevent, or take action regarding illegal activities or other wrongdoing, suspected fraud or security issues; (iv) to establish or exercise our rights to defend against legal claims; (v) prevent harm to the rights of us, our users, yourself or any third party.

 ​

DATA RETENTION

We retain the information we collect as long as it remains necessary for the purposes set forth above, all in accordance with applicable laws, or until an individual expresses a preference to opt-out.

 

USER RIGHTS

Individuals (either our users, partners, associates, etc.) have the right to control the Personal Data processed by us, if you wish to exercise your right, please use the link here and follow the instructions, or send a request here.

Data privacy and related laws in your jurisdiction may provide you with different or additional rights related to the information we collect from you, which may also apply.

 

Some rights may be executed through the app: you may choose to opt out from sharing your contacts, at any time through the App, by accessing: More -> Account -> Advanced selection. Here's a tutorial for the process.

 

INFORMATION SECURITY 

We take great care in implementing and maintaining the security of the Services and your information. We employ industry standard procedures and policies to ensure the safety of your information, and prevent unauthorized use of any such information. For more information please see our Security Policy

Since we operate globally, it may be necessary to transfer your Personal Data to countries outside the European Union. The data protection and other laws of these countries may not be as comprehensive as those in the European Union − in these instances we will take steps to ensure that a similar level of protection is given to your Personal Data. You hereby consent to transfer of your Personal Data to countries outside the European Union

CONTACT INFORMATION

If you have any questions about the Privacy Policy, please contact us via this form.

 

Note: ​Our Services are not direct or intended for children, as follows: (i) US residents under 13 years of age; (ii) EU residents under 16 years of age; or (iii) as children are otherwise defined under applicable law. We will not knowingly solicit, collect and store Personal Data directly from children. If you are under 18, please be sure to read the terms of this Privacy Policy with your parents or legal guardians. If we later obtain actual knowledge that a User is considered as a child under applicable law, we will take steps to immediately delete its Personal Data. We request that such individuals do not provide Personal Data through the app. If you become aware or have any reason to believe that a child has shared any information with us, please contact here.